Table of contents
This guide covers how to create and upload a graphic design for use in a Mailjoy letter campaign.
Tip: If you're working with a graphic designer, send them this guide. They'll know what to do.
First, make sure you've downloaded the template if you haven't already. Mailjoy letters are 8.5" x 11" sheets of paper inserted inside of a double window envelope.
At the current time, we only support single page letter designs.
|Actual size||8.5" x 11"|
|Safe size||8.4375" x 10.9375"|
Only designs exported as a PDF can be uploaded. This is different than postcard campaigns which do accept image uploads.
To upload a design, you'll need to select Upload a design as your desired template. You can find this template under the Other category in template selection. In this template, the majority of the functionality of our self-service design tool is not available. This means all elements of your design only come from what you upload.